Refund Policy

At Nutra Gold, customer satisfaction is our top priority. We take great care in delivering quality products, but if for any reason you are not satisfied with your purchase, our refund policy is here to help.

Eligibility for Refunds/Exchanges

• Products can be returned or exchanged within 7 days of delivery.

• Items must be unused, unopened, and in their original packaging.

• Refunds are only applicable if the product received is damaged, defective, or incorrect.

• For hygiene and safety reasons, opened or used skincare products cannot be returned.

Refund/Exchange Process

1. Contact us on WhatsApp: +92 336 0264075 
    or Email: nutragold.skincare@gmail.com within 7 days of receiving your order.

2. Share your order details and reason for return/refund.

3. Our team will guide you through the return process.

4. Once we receive and inspect the returned item, your refund or replacement will be processed.

Refund Method

• Refunds will be made via bank transfer, Easypaisa, or JazzCash within 5–7 business days after approval.

Non-Refundable Situations

• Change of mind after purchase.

• Opened, used, or damaged products not caused during delivery.

• Returns requested after 7 days of delivery.

At Nutra Gold, we are committed to providing you with a safe and satisfying shopping experience. If you have any questions, please feel free to contact us anytime.

📞 WhatsApp: +92 323 5393657
📧 Email: nutragold.skincare@gmail.com